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Your views about our hospitals

Two nurses looking at a monitorWe trust your experience of care at our hospitals has been of the high standard you expected from us.

We invite you to take part in our survey about your care at our hospitals.

Some of the questions we ask you are part of the NHS Friends and Family Test. If you wish to, you can read more about the Friends and Family Test before completing the survey.

Taking part in the survey is voluntary and your answers will be treated in the strictest confidence.

General comments

If you have any general comments about your stay in hospital or want to speak with someone about your care, please contact our Patient Advice and Liaison Service (PALS). PALS is a free and confidential service.

You can find PALS near the main reception at both Royal Brompton and Harefield hospitals. 

Royal Brompton Hospital

Phone: 020 7349 7715

Email: gstt.rbhh-pals@nhs.net

Monday to Friday, 9am to 4pm

Harefield Hospital

Phone: 01895 826 572

Email: gstt.rbhh-pals@nhs.net

Monday to Friday, 9am to 4pm