MyChart is an app and online service that makes accessing your health record easier. You can use the MyChart app on your mobile, tablet or computer.
Benefits of MyChart
MyChart allows you to securely and easily access your health record, giving you more control over your care.
With MyChart, you will be able to:
- find test results and letters in one, easy place.
- get more time in appointments by telling us what we need to know beforehand.
- save time travelling by having a video appointment.
- keep your medical information up to date.
- share your health record with the people who matter.
- support your friends and family by helping to manage their healthcare.
Who can use MyChart?
If you’re having care at Royal Brompton Hospital or Harefield Hospital, part of Guy’s and St Thomas’ NHS Foundation Trust, you can use MyChart. Parents, family members and people caring for a patient can ask for a proxy access account.
You will be invited to sign up to MyChart by your healthcare team.
Download the app
Download the MyChart app on your mobile or tablet using App Store or Google Play.
Open the app when the download is finished and select Guy's and St Thomas' NHS Foundation Trust from the list.
Find out more about MyChart and how to sign up, as well as how we keep your information secure (please note you will be directed to the Guy's and St Thomas' website).
Log-in to MyChart on your browser
If you do not have the app, you can log-in to MyChart using your internet browser on your computer, laptop, phone or tablet.
Get help with MyChart
If you need help, contact the MyChart patient helpdesk.
Phone: 020 7188 8803 Monday to Friday, 9am to 5pm or email us any time at gstt.mycharthelpdesk@nhs.net
You can find out more about MyChart, including more information about test results, video appointments and setting up an account for a child on the Guy's and St Thomas' MyChart pages.
The animation begins with a female patient at home, walking towards an oversized smartphone that displays the NHS and MyChart logos, appointment dates and the words 'Your health record'. There is bright, upbeat background music playing. As the woman reaches the phone, a female narrator with a south east London accent begins talking.
Narrator: Welcome to MyChart, a new service that makes accessing your health record easier.
The mobile shrinks in the female patient's hand and she taps the button 'Your health record'. She sits at a desk in front of a laptop in her home, and opens MyChart on a desktop with an image of a shield and padlock, representing security.
Narrator: MyChart is a secure app you can use on your computer, mobile or tablet.
The MyChart app is shown on a laptop, mobile and tablet screen with the patient's hands in view.
Narrator: By logging in, you can stay connected to your healthcare team.
The view switches to a computer screen and after the 'login' button is clicked, a smiling healthcare professional holding a clipboard is shown in the middle of the screen. A different patient smiles up at the clinician from a video call window in the corner.
The scene changes to a man in a wheelchair, accessing MyChart from a laptop in a modern and airy cafe, with a cup of coffee on the table.
Narrator: With MyChart, your health record is stored in one easy place.
A young person stands at a bus stop, wearing headphones and with a rucksack on the bench. They look at a tablet as animations of letters circle round them.
Narrator: This means you'll never lose important test results or letters.
An older man casually sits with his legs up on the sofa, talking animatedly to a health professional on an oversized screen beside him.
Narrator: And, by telling us what we need to know before your appointment, you'll get more time to talk about the things that matter.
The large smartphone stands in the middle of the screen, surrounded by a group of patients who are diverse in appearance. 3 health professionals in uniform jump from the phone to fill the spaces between them.
Narrator: Healthcare is a team effort and with MyChart, we're right by your side. Always.
The animated characters happily chat to each other and the clinicians.
Narrator: Ask us about MyChart today.
The end screen reads: Ask your healthcare team about MyChart.
The end screen has the NHS logo in the top right corner, and in the bottom left lists: Guy's and St Thomas' NHS Foundation Trust, and King's College Hospital NHS Foundation Trust.