For patients

Our hospitals

When you arrive at one of our hospitals, you will probably notice how calm they are. This is because Royal Brompton and Harefield hospitals do not have an A&E department and most of our patients have pre-booked appointments or admissions. 

Our staff will do everything they can to make your stay as comfortable as possible. As well as offering you expert clinical care, we will also do our best to answer any questions you may have and help you to feel relaxed.

It is often helpful to know in advance if a patient has special needs so we can be prepared and ensure that there is as little disruption as possible to the patient.

Information about your appointment or visit

If you have an outpatient appointment with us, or are coming in for a procedure or treatment, visit our outpatient or inpatient information pages to find out what to expect. 

Our new electronic patient health record system

On 5 October, we launched our new electronic health record system for patients, called Epic.

Epic brings together hundreds of different systems from across our hospitals and community services. Epic will allow us to keep your information in one secure place, and to share your record safely and quickly with people involved in your care, making your experience as a patient with us smoother, safer and more convenient. Find out more about what this means for you.

Information about our hospitals

Find out more about our wards, visiting hours, food and restaurant services or patient and carer facilities:

Staying safe during your visit

It's important to us to prevent the spread of infection in our hospitals and community sites. Please follow our guidance to help keep everyone safe. 

How to be referred

We take referrals from GPs and hospital doctors from across the UK. If you feel our specialist services could help you, the first thing to do is speak to your current doctor and request a referral through to a relevant consultant at one of our hospitals.

See our list of specialist consultants

If you are a healthcare professional, find out how to make a referral.