How to be referred
We take referrals from GPs and hospital doctors from across the UK - from Aberdeen to Truro. If you feel our specialist services could help you, the first thing to do is speak to your current doctor and try to request a referral through to a relevant consultant at one of our hospitals.
If you are a healthcare professional, find out more about making a referral.
When you arrive one of our hospitals, you'll probably notice how calm they are. This is because neither Royal Brompton or Harefield has an A&E department and most of our patients have pre-booked appointments or admissions.
Our highly-trained staff will do everything they can to make your stay as comfortable as possible. As well as offering you expert clinical care, we'll also do our best to answer any questions you may have and help you to feel relaxed.
"Staff cared for patients with compassion. Feedback from patients confirmed that staff treated them well and with kindness."
The Care Quality Commission
The Trust is keen to ensure that all our patients receive the best possible care.
It is often helpful to know in advance if a patient has special needs so we can be prepared and ensure that there is as little disruption as possible to the patient.
Access for patients and visitors with a disability
Royal Brompton Hospital
There is wheelchair access to our Sydney wing building using the main Sydney Street entrance and to our Fulham wing via Dovehouse Street.
There is no wheelchair access from Dovehouse Street to our Chelsea wing.
Wheelchair access is available at Harefield Hospital through the main entrance. All patient areas are accessible by wheelchair.
See a map of Harefield Hospital.
Hearing loops are available in most parts of both Royal Brompton and Harefield hospitals.
Various other communication aids are available. Please ask on your ward or at your appointment.
Letting us know in advance
Please let us know about your special needs before you come into the hospital so that we can tell staff and have things ready so that we can make your stay at Royal Brompton or Harefield Hospital is as comfortable as possible.
Helping us improve
We also like to know if we can improve on what we offer. If you want to tell us how you think we can make the hospital a better place for everyone, please contact:
Eve Cartwright - disability lead
Tel: 020 7352 7715
Non-emergency hospital transport for patients
If you have a medical need and cannot get to and from our hospitals in any other way, find out more about our hospital transport.
Royal Brompton & Harefield hospital information
If you need to know anything about our wards, visiting hours, food and restaurant services or patient and carer facilities, find out more:
- Royal Brompton Hospital
- Harefield Hospital
- Information about our children's services
- Patients' experiences
- Our services and the conditions we test and treat