Important information for visitors

Important information for visitors

All wards are now closed to visitors in response to coronavirus.

We are sorry that we are not currently allowing visitors in our hospitals. This has been a difficult decision to make but we no longer feel we can prevent the risk of spreading the infection if we continue to allow visitors to our hospitals.

Visitors will only be considered in exceptional circumstances, including: 

  • For patients at the end of their lives 
  • One regular carer for a patient with additional needs, such as a patient with dementia
  • One parent/guardian for a child. 

Please speak to the nurse in charge of the ward or unit to consider any exceptional arrangements.

Any visitors who are allowed must: 

  • Not come to the hospital if you are feeling unwell, including cold or flu symptoms
  • Wash or gel your hands as soon as you enter a ward or unit
  • Follow the additional measures that will be requested by our staff if you are visiting a patient with an infection
  • Not belong to the high-risk group identified by Public Health England as those who are at increased risk of severe illness from coronavirus
  • Follow NHS guidance related to how to avoid catching and spreading coronavirus.

We understand how important the support of family and friends can be for patients in their recovery while they are in hospital so while visiting restrictions are in place, patients are encouraged to use the RBHT Guest Wi-Fi facility to ensure contact with friends and family is maintained. 

We thank you for co-operating with us during this time.    

Important information for outpatient appointments

To help prevent the spread of coronavirus (COVID-19), your outpatient appointment may be replaced with a telephone or video consultation or postponed to a later date. If this is the case, we will let you know by phone, text message or post, so please make sure you check your usual method of communication with us. The decision to delay or use telephone appointments is being made by the clinical team involved in your care. Thank you for your understanding.

For more information about coronavirus, please visit the NHS website. If you are worried that you may have coronavirus, please use the NHS 111 coronavirus service or call NHS 111 if you need to speak to someone.

For more information about coronavirus, please visit the NHS website.

Support and advice

For further information and guidance, please check the web pages relevant for your condition, which will be updated on an ongoing basis. 

Guidance for heart and lung-transplant patients 

Guidance for patients with pulmonary hypertension

Guidance for adults with congential heart disease

Support for patients using home ventilation