Administrative and secretarial

IT Telecoms Operator

Location: Royal Brompton Hospital
£24,210 -£25,615 pa Inc. HCAS
Vacancy expiry date: 12 March 2021

An excellent opportunity has arisen for an enthusiastic and motivated person to work in our busy switchboard department, based at Royal Brompton Hospital.

You will be dealing with patients, relatives and clinical staff, directing their calls to the relevant departments and alerting the hospital emergency teams and following processes for alerting cardiac arrests, trauma calls and major incidents. As you will be dealing with emergency calls, you should have the ability to deal with situations in a calm and professional manner.

You must demonstrate the ability to work as part of a close-knit team, show a commitment to providing the highest standard of service and possess excellent communication skills.

Working within a 24 hour, seven day a week department, you will be required to work both flexible and varied shifts. This will involve both out of hours working, night duties and Bank Holidays so flexibility is paramount.

Previous experience of working in a busy Switchboard environment is desirable but on essential as full training will be provided.

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