Administrative and secretarial

Category Manager

Location: Royal Brompton Hospital 
Salary: £52,643 - £58,558 pa inc. HCAS
Vacancy expiry date: 21 September 2020

An excellent opportunity has arisen for an experienced procurement professional with an adaptive and flexible approach, and ‘can do’ attitude to join the procurement and supplies department at the Royal Brompton Hospital.

You will be responsible for planning and implementing strategic procurement activity at the Trust, manage supply chain management, contracting, buying and ordering processing functions. You will undertake complex procurements for high value contracts and seek saving opportunities and efficiencies for the Trust.

This is a key role within the procurement and supplies department so excellent communication skills are essential, as well as the ability to problem-solve and negotiate, and be an effective manager willing to deputise for the Senior Procurement Manager as required.

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Performance and Informatics Business Partner

Location: Royal Brompton Hospital/Harefield Hospital
Salary: £52,643 - £58,558 pa inc. HCAS
Vacancy expiry date: 25 September 2020

A fantastic opportunity has opened for an enthusiastic and bright individual interested in healthcare Informatics to join the Trust as a performance and informatics business partner. You will play an integral role leading delivery of performance and informatics function and the development of an information culture in the organisation.

You should possess sound knowledge and understanding of NHS operational performance reporting requirements, NHS data standards and definitions; should be an expert in using SQL to querying and interrogating data warehouses with extensive expertise in Microsoft reporting services and proficient in translating business requirements into accurate technical specifications and experienced in supervising or line managing staff.

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Senior Media Relations Officer

Location: Royal Brompton Hospital/Harefield Hospital
Salary: £37,638 - £44,780 pa inc. HCAS
Vacancy expiry date: 29 September 2020

A fantastic opportunity has opened for a dynamic, creative and enthusiastic senior media relations officer to join our communications team, to help tell our story to the media and other stakeholders.

You will have the news sense to uncover great stories and the experience to negotiate and secure impressive coverage in national broadcast and print media. You will work in a fast-paced environment that requires commitment, flexibility and a good team spirit.

You will have a sophisticated understanding of the media, excellent writing skills and your previous experience will have given you the skills and confidence to liaise with academics, senior clinicians and other colleagues with specialist knowledge. You will have the interpersonal skills to be able to deal with sensitive patient stories and you will be confident in transforming complex research breakthroughs into interesting and newsworthy copy. Managing the Trust’s social media channels such as Twitter is an important part of this role.

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Private Patient Customer Service Manager

Location: Royal Brompton Hospital 
Salary: £37,638 - £44,780 pa inc hcas
Vacancy expiry date: 28 September 2020

An excellent opportunity has arisen for a highly motivated and enthusiastic customer services manager to join our private patients management team.

You will manage patient feedback and formal complaints and draw from this to find creative ways to change processes and improve the effectiveness and efficiency of the business and patient journey. You will be responsible for the set up and delivery of a gold standard customer service training program to the private patient teams across site and work closely with the management team to ensure all in-house policies are relevant and up to date.

You will monitor and ensure we are compliant with the Private Healthcare Information Network (PHIN) and the Care Quality Commission (CQC). You will work closely with the management team and support the Associate Director of Operations.

You will demonstrate a high level of communication skills and be well versed in systems including Word, Excel and PowerPoint. It would be advantageous if you have experience in a managerial, customer-focused role within a luxury hotel or private hospital setting.

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