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Royal Brompton and Harefield NHS Foundation Trust
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Patient support services

We know your well-being depends not only on medical care, but the help and support you receive throughout your treatment.  We have dedicated staff to support you and links with patient groups who can also help.

Support in difficult circumstances: PALS

Our Patient Advice and Liaison Service is here to provide support, assistance and advice to patients, families and carers.  They can help you if you are having difficulties, need translation services or want to complain about your treatment.


Get involved to improve our services: PPI

We want to hear what you think, to help improve our services.  Our patient and public involvement team will listen to you what you have to say about how we can deliver better healthcare to you and your loved ones.


Support from independent groups

Sometimes our patients need help and advice from people who have already experienced what they are going through.  We have strong links with independent support groups that can offer you help beyond your medical treatment.


 

Reimbursement of travel expenses

The cost of travel to attend hospital can be reimbursed if a patient receives one or more eligible benefits. Please download our guide below to check your eligibilty and for information on how to request reimbursement.

Royal Brompton

Sydney Street,
London SW3 6NP
Tel: +44 (0)20 7352 8121

Harefield

Volunteer speaking to a patient