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Royal Brompton & Harefield NHS Foundation Trust
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Patient referral

Switch off of paper referrals from GPs

As part of the new NHS standard contract, from 1 September 2018 we will only accept referrals from GPs to consultant-led clinics through the e-RS. Faxed or paper referrals will be rejected and will not be posted.

Between 1 and 30 September, a returns process will be in place to support GPs who incorrectly send a paper referral.

Find out more about the returns process (PDF, 462KB)

After 31 August, all paper referrals will be rejected. The referring GP will be informed within two days that their referral has been rejected. It will then be the responsibility of the referring GP to resubmit the referral using e-RS.

NHS e-Referral service

If you wish to refer a patient, you can do it using the NHS e-Referral service (e-RS).

You can view available appointment slots and book the appointment before your patient leaves the surgery. If there are no clinic slots are available via e-RS, you can still refer your patient to us by selecting the ‘defer to provider’ option on e-RS.

If the patient wants to arrange the appointment outside of the surgery, please make sure you give them their booking reference number and e-RS password.         

If you can’t find a service on e-RS, you can search for the condition or review the general service and the sub-specialty. 

As a specialist provider, some of our services are not offered by direct booking. These services can be accessed by emailing the referral to:

Royal Brompton Hospital: RBH-tr.BHRFQueries@nhs.net

Harefield Hospital: RBH-tr.HHOPNewRF@nhs.net

Consultant to consultant referral

If you wish to make a referral, you can write directly to one of our consultants or use the NHS e-referral service.

Consultant to consultant referrals to our service can be sent via an NHS.net email address to one of these email addresses:

Royal Brompton Hospital: RBH-tr.BHRFQueries@nhs.net

Harefield Hospital: RBH-tr.HHOPNewRF@nhs.net

In the event of system failures, we may accept a faxed new patient referral using the fax numbers below:

Royal Brompton Hospital: 020 7351 8028

Harefield Hospital: 01895 828 695

Please note that these options are only for outpatient clinics held at either Royal Brompton or Harefield Hospital. Referrals for all other services must be submitted in the normal way.

18-week wait targets


To help us in our work towards the 18-week wait targets, we ask that all referrals are accompanied by our IPTAMDS form.


You can email the completed form back to our secure inbox - rbh-tr.interprovider@nhs.net


Read more about the IPTAMDS referral form.

Private and international patients


RB&HH Specialist Care is dedicated to providing private and international patient care. The team can help with appointments, consultations and diagnostic bookings at both hospitals and at our dedicated facility at 77 Wimpole Street.  


Refer a patient to RB&HH Specialist Care


Royal Brompton

Sydney Street,
London SW3 6NP
Tel: +44 (0)20 7352 8121